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FAQ

  • Q What products do you manufacture?

    A We focus on production of high voltage DC contactors used for EV charging stations, energy storage systems, electric vehicles, battery packs, etc. 
  • Q Do you offer sample?

    A Yes, the sample can be sent to you to check the quality before mass production.
  • Q What’s your lead time?

    A Generally speaking, the goods can be ready for shipment within 3 weeks after the order is confirmed, depending on the order quantity.
  • Q What’s your payment condition?

    A
    Usually 30% of the order value should be paid by T/T in advance as deposit, and the balance should be paid by T/T before the goods are sent out from our warehouse. 
    If the order is small, 100% of the order value should be paid in advance. 
  • Q What’s your warranty period for the products?

    A Quality of our products can be guaranteed within 2 years, beginning from the shipping date on the Bill of Lading.
  • Q Are your products CE or UL approved?

    A Yes, we have CE, TUV and UL certificates for our DC contactors. You can put full trust in the excellent quality of our products. 
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